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Technology Info and Status

Students, Teachers and Staff, Your district iPad should be at least iOS version 10.3.3
updated 8/28/17

Teachers and Staff, Your district MacBookPro should be at least macOS, 10.12.6 Sierra
updted 8/28/17

 

 

HelpDesk for Students - HelpDesk for Staff - HelpDesk for Buildings & Grounds


Tuesday, 9/5/17, Important additional information regarding updating your iPad to iOS version 10.3.3

iPad Users,

If your iPad is not updated to 10.3.3, important Apps will not function.

If you cannot install the update and get the following messages, "cannot verify an update" or that you're "not connected to the internet", your iPad downloaded an update a long time ago, and it has expired. You need to delete the pre-downloaded update and then prompt your iPad to install the 10.3.3 update.

Follow the procedure below:

1.  Open Settings on your device.  Navigate to General and then Storage & iCloud Usage.
2.  
Look for the iOS Update that has been downloaded in the list of items on your iPad.  Delete the Update.
3. 
After you delete the update, perform the Software Update again. 


Thursday, 8/31/17 - Update to Bluejay Apps on your iPad (iOS device)
We will be pushing out an update to the BlueJay App store on all CCSD iPads this morning.  You may see your BlueJay App icon:

  • Change position
  • Duplicate briefly
  • Disappear and reappear

This is all a part of the update process, and shouldn't affect your iPad usage.


iOS check list to be used before your upgrade your iPad

iPad Optimized Settings for Classroom Testing, Assessments and Keystones

Students, Teachers and Staff, Your district iPad should be at least iOS version 10.3.3
updated 8/28/17

Teachers and Staff, Your district MacBookPro should be at least macOS, 10.12.6 Sierra
updted 8/28/17

 

 

HelpDesk for Students - HelpDesk for Staff - HelpDesk for Buildings & Grounds